BETWEEN US
Things you'd never put on your About page but live with every day.
Your calendar is a Tetris game you keep losing.
Three coffee chats slipped onto your strategy day. Your "deep work" block is now a sales call. Thursday at 2pm? Double-booked again.
You're the speed limit on your own business.
Your team — contractors, freelancers, the assistant you hired last quarter — is waiting on you. For approvals. For decisions.
Three projects sit at 80% done.
The course you've been "finishing next month" for six months is still "next month." Not because you're lazy, but because no one is pushing them across the line but you.
Your business runs on your memory.
Where the contracts live, what that one client prefers, when the LLC fee is due, what you promised the photographer in March. Step away for a week, and the wheels come off.
You built a business. Somewhere along the way, you became it.
"It has been very helpful to have the accountability of having assignments to complete. Thank you for all your hard work and patience with me!"
I love how knowledgeable Team MJ is about various platforms and how you're all willing to change and adjust to whatever makes it easiest for me, to get things done how is easiest/best for me which I recognize makes it more difficult for you sometimes... so it makes me appreciate it all that much more!
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I'm learning a ton about this side of the business and myself as we go through this together and I so appreciate all you've done.
Page Fehling
Keynote Speaker, Speaking Coach, and Former News Anchor
INSIDE THE PARTNERSHIP
One relationship. Five layers of support.
I lead — your strategy, your decisions, your primary point of contact. When the work runs heavy, trusted teammates come in behind me. You stay in one relationship. You scale without onboarding anyone new.
Inbox & calendar management
Email triaged, replied to, or escalated. Calendar protected, prepped, and proactively organized. You stop being your own scheduler.
Systems setup & optimization
ClickUp, Notion, Airtable, Slack — set up cleanly the first time, or rebuilt to work the way you actually work. Then maintained.
General operational support
The things that don't fit a job title but eat your week. SOPs, document organization, the never-ending miscellany. Handled.
Project management & task coordination
Projects shepherded from idea to done. Tasks assigned, deadlines tracked, loose ends closed. Nothing falls between the cracks.
Team coordination & communication
The point of contact for your contractors and team. Updates given, blockers surfaced, weekly rhythms held. You stop being the bottleneck.
One partner. One retainer. Real depth.
Not a task-by-task VA. Not a $200/hr consultant. An embedded operational partner who learns your business and runs it with you.
PACKAGES
Two ways to get support.
Full Backbone
For small teams that need real ops capacity — without becoming an employer.
6-month minimum · from 15 hrs/week
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Everything in Foundation
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Team coordination & comms
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Vendor & contractor management
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Weekly leadership syncs
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Custom SOPs & documentation
INVESTMENT STARTS AT
$3,600
Start with a 45-minute discovery call before committing
BEST VALUE
Foundation
For founders ready to hand off the daily ops — without managing anyone.
3-month minimum · 5–10 hrs/week
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Inbox & calendar management
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Project management & task coordination
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Systems setup & optimization
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Regular check-ins
INVESTMENT STARTS AT
$1,200
Start with a 45-minute discovery call before committing
FIT CHECK
This works beautifully — for the right business.
Better to figure this out now than three months in.
This is for you if...
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Your business runs day-to-day. It's established and growing — and the admin is starting to feel like a second job.
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You want senior operational support — without becoming an employer.
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You're ready to actually let go. Delegation, not micromanagement.
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You want one steady partner — and her team behind her — not five contractors to juggle yourself.
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You value clarity, follow-through, and people who care about the details.
We won't be a match if...
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You're still in the build phase. Once you have steady clients and the operations are stretching you thin — I'll still be here then.
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Your needs are consistently full-time.
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Price is your top priority. Other task-based providers at lower investment points might be a better fit.
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Sharing access, context, and trust feels too vulnerable right now. Fair — but this work needs all three.
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You want a one-off project. This is built for ongoing partnership.
"I feel truly heard and understood, making it easy to share my ideas. It's been great working with you and your team!"
All of the people that I have worked with in this team have been encouraging and helpful and also very patient with what I am able to do and my learning curve with technology.
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The whole team has been very responsive and prompt with changes and feedback. Everyone is very personable and friendly.​
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Thank you for your expertise and support. I appreciate the patience and compassion you and your team have.
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It's been great working with you and your team!
Dr. Tia Konzer
Sport Psychiatrist, Board Certified in General Psychiatry and Child/Adolescent Psychiatry